What makes customers still invest in KÖLSCH machinery?

We refer to ourselves as “The Specialists for Processing and Recycling”. Our product portfolio comprises crushing, sieving, piling and washing of natural stone and recycling material. New business ranges are wet processing and environmental technology.

As a dealer and consultant for single machines as well as for complete solutions, we concentrate solely on premium manufacturers and equipment and deliver professional service and excellent spare parts supply.

Of course, the Corona crisis influences our business. Not so much concerning the construction sector. Especially infrastructural projects often need to be continued, so there is always a demand for construction material.

Concerning industrial buildings however, we witness a serious downturn. On the contrary, there is a vivid development in the private construction sector. In bad times, not too many people want to keep their money in the bank.

We also see, that middle-sized customers with a workforce from four to about 40 people in their majority still have work, often of long-term nature. Smaller companies tend to postpone their purchase of crushers or screens. Large companies usually freeze their investments.

What helps us through this crisis? It still is the KÖLSCH delivery capability and flexibility. Rental requests are getting stronger thus we are expanding our rental park. Customer tend to emphasise more on safety, i.e. they want to make sure, that after-sales and service can be relied on. Reliability is vital for our success, now more than ever.

We are very aware of the problems our customers are facing. Working for just one, big client, quite often can lead to serious problems. At the moment, middle sized companies tend to be more stable, many of them still have orders dating to the year before, being engaged until this year’s late summer.

Bettina McCusker, Jürgen Kölsch GmbH